Read Me

edited January 18 in Support Forums

1) Post the domain name or free sub domain of the account requesting support
2) Read support option:
https://profreehost.com/support/
https://profreehost.com/terms/
https://profreehost.com/privacy/
3)The profreehost.com service is a self service hosting, cpanel ticket system, and community help forum.


http://badtech.ezyro.com/

Comments

  • edited September 2019

    To find or change your cpanel password

    login here: https://profreehost.com/account/
    Manage site -> whatever yours is
    ftp -> disable hide -> ftp password
    password -> disable hide -> cpanel password

    The cpanel password can be changed here, and it will change the FTP account and MySQL account associated with the hosting account.

  • edited November 2019

    Filezilla Site Manager config

    Files should be extracted locally. No extraction tool in File manager.

    unaux users replace ezyro with unaux

    Default Config
    Host: ftp.ezyro.com Port: 21
    Protocol: FTP
    Encryption: Use explicit FTP over TLS if Available
    Login Type: Normal
    User Name: PFH hosting account user (ezyro_********)
    Password: cpanel password

    Fail Safe Config
    Host: 185.27.134.11 or ftp.ezyro.com Port: 21
    Protocol: FTP
    Encryption: Only use plain FTP (insecure)
    Login Type: Normal
    User Name: PFH hosting account user (ezyro_********)
    Password: cpanel password

  • edited November 2019

    To delete your domain

    http://cpanel.ezyro.com/ ->

    http://cpanel.unaux.com/ ->

    The system may not let you delete a domain if you have a ftp account for that domain.

    So in this order:

    Delete all files/emails/database tables.
    Delete all ftp/email/MySQL accounts.
    Delete any sub domain you created from your addon TLD domains.
    Delete addon/parked/redirects domain names.

    It is also possible to delete any free sub domains you created for use on a new PFH hosting account.

    If you have a domain on the ifastnet free network cluster, and want to use it on profreehost go to you hosting providers cpanel and delete the domain as above. Then you will be able to addon to your profreehost hosting account.

  • edited November 2019

    Let's Encrypt Certificate via Freenom and SSLForFree

    Only files in the /htdocs directory can be encrypted.

    This is required every 90 days

    You can use intodns to verify dns records as you proceed.

    https://www.freenom.com/

    Use freenom name servers.

    Add "A" records "for your domain" and "www" in freenom dns manager.

    use the profreehost assigned IP address for both records and a TTL of 300, wait for TTL to propagate.

    Profreehost assigned IP address can obtained in cpanel.

    Go to sslforfree

    Manual Verification (dns)

    2 txt records will be provided

    Add "txt" records to freenom dns manager with TTL of 300, wait a few minutes.

    Go to sslforfree and verify the 2 txt records. TTL will fail, both records are found.

    proceed with "Download SSL Certificate".

    After you have certificates, update name servers with PFH name servers. wait for TTL to propagate"

    ns1 and ns2 should use the name servers where your SOA MNAME records are.

    [ns1.ezyro.com] OR [ns1.unaux.com]
    [ns2.ezyro.com] OR [ns2.unaux.com]
    ns3.byet.org
    ns4.byet.org
    ns5.byet.org

    After propagation upload certificates at:

    http://cpanel.ezyro.com/

    http://cpanel.unaux.com/

    In security section use SSL/TLS to manage your domains Certificate.

    copy & paste private key in the private key upload.

    copy & paste certificate key in the Certificate key upload.

  • edited November 2019

    The procedure to close/delete PFH hosting account

    From the control panel
    Backup and retrieve your website data/files/emails/database.

    The system may not let you delete a sub domain if you have a ftp account for that sub domain.

    if necessary and in this order.
    Delete all files/emails/database tables.
    Delete all ftp/email/MySQL accounts.
    Delete any sub domain you created from your addon TLD domains.
    Delete any addon TLD Domains you may have.

    It is also possible to delete any free sub domains you created for use on a new PFH hosting account.

    Last go to client area and close/cancel the hosting account.


    The procedure to close/delete PFH client account

    There is no need or procedure to close the PFH client account. If the client account has not been used, or has no activity for, I think 6 months, It will automatically go dormant. If no request to reactivate after a year it will be removed.

  • edited August 2019

    ProFreeHost Name Servers

    ns1 and ns2 will have your SOA MNAME records.

    [ns1.ezyro.com] OR [ns1.unaux.com]
    [ns2.ezyro.com] OR [ns2.unaux.com]
    ns3.byet.org
    ns4.byet.org
    ns5.byet.org

    Default name servers for ifastnet network

    ns1.byet.org
    ns2.byet.org
    ns3.byet.org
    ns4.byet.org
    ns5.byet.org
  • edited December 2019

    Suspended Free Hosting Account

    If your hosting account is suspended, the preferred method of contact is the cpanel ticket system. cpanel can be accessed two ways.

    Client Area:

    https://profreehost.com/account/

    cpanel direct:

    http://cpanel.ezyro.com/

    http://cpanel.unaux.com/

    If you do not have access to cpanel, you most likely are locked out. You can try to send an email, hopefully your not wasting you time.

    Send email to 'contact @ ProFreeHost.com'

  • What is browser cache?
    In order to speed up web browsing, web browsers are designed to download web pages and store them locally on your computer's hard drive in an area called "cache". Browser cache (also know as Internet cache) contains records of every item you have viewed or downloaded while Internet surfing. So when you visit the same page for a second time, the browser speeds up display time by loading the page locally from cache instead of downloading everything again.

    Although storing Internet cache makes web browser faster as it usually takes your computer less time to display a web page when it can open page's elements or even the entire page from your local Temporary Internet Files folder, You sometimes want to overrule the Internet cache, for Example to see changes you made to a webpage you just uploaded. On Refreshyourcache you can find tutorials on how to refresh the cache from your browser.

    Clearing Cache Memory
    To ensure you see the latest version of a site you need to clear the cache memory. This is done by doing a force refresh by pressing both control and F5 buttons simultaneously on your keyboard (depending on your browser). Most times a simple force cache refresh won't work and you need to clear the cache by hand. On this site you can find step by step guides for Chrome, Firefox 3, Firefox 2, Internet Explorer 8, Internet Explorer 7, Internet Explorer 6, Safari and more on how to refresh your cache.

    Force Refresh
    Someone just told you to “force reload” your browser to fix something. Depending on your operating system all you need to do is the following key combination:

    Windows: ctrl + F5
    Mac/Apple: Apple + R or command + R
    Linux: F5

    Cache and Privacy
    Internet cache can threat to your privacy as everyone who has access to your computer can see some personal information by simply opening the cache folder.
    Also when the cache fills up, performance can slow down and your hard drive may run out of space.

    Internet Service Provider Cache
    In the same way that your web browser has a cache of recent web pages, your Internet Service Provider (ISP) may be doing some caching on your behalf.

    In some (rare) cases, even though you are using shift-refresh to get new data from a webpage, the pages still seem to be old. This may be because your Internet Service Provider also has a cache and their cache may not be set up quite right, and they are not downloading the latest web pages.

    When you encounter this problem you will have to communicatie with your ISP to fix this problem

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