[Resolved] UNAUX and cPanel Down

The issue is resolved. All the accounts on unaux.com are working fine now. We are still processing some abuse complaints.
The domain will be added back to "Create account" list after the processing of abuse complaints is completed.

Sorry for the inconvenience to the Good members and a warning to the bad ones.

We are going to monitor the accounts actively now.

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Comments

  • I have two web sites and there are offline and i checked the proffile and say that there are active my sites have the domain site.unaux.com I checked http://unaux.com and is offline too.
    Anyone know whats happened with the websites.
    Sorry for my bad english.

  • I created new website.Yesterday everything was good.But now i cant enter to control panel and website.(And i was not banned.)What should i do?

  • My site is down!!!!

  • @Malsor said:
    My site is down!!!!

    More details are required for support.
    Please add some of the following information:
    When did this happen
    What is your domain.

  • @TheCrafters said:

    @Malsor said:
    My site is down!!!!

    More details are required for support.
    Please add some of the following information:
    When did this happen
    What is your domain.

    sbk.unaux.com
    Tested at 2pm today.

  • C:\Users\gabriel>nslookup ourpetsneeds.unaux.com 8.8.8.8
    Server: google-public-dns-a.google.com
    Address: 8.8.8.8

    *** google-public-dns-a.google.com can't find ourpetsneeds.unaux.com: Non-existent domain

    C:\Users\gabriel>nslookup ourpetsneeds.unaux.com 8.8.4.4
    Server: google-public-dns-b.google.com
    Address: 8.8.4.4

    *** google-public-dns-b.google.com can't find ourpetsneeds.unaux.com: Non-existent domain

    C:\Users\gabriel>nslookup ourpetsneeds.unaux.com 9.9.9.9
    Server: dns.quad9.net
    Address: 9.9.9.9

    *** dns.quad9.net can't find ourpetsneeds.unaux.com: Non-existent domain

    C:\Users\gabriel>nslookup ourpetsneeds.unaux.com 149.112.112.112
    Server: rpz-public-resolver1.rrdns.pch.net
    Address: 149.112.112.112

    *** rpz-public-resolver1.rrdns.pch.net can't find ourpetsneeds.unaux.com: Non-existent domain

    C:\Users\gabriel>nslookup ourpetsneeds.unaux.com 84.200.69.80
    Server: resolver1.ihgip.net
    Address: 84.200.69.80
    Aliases: 80.69.200.84.in-addr.arpa

    *** resolver1.ihgip.net can't find ourpetsneeds.unaux.com: Non-existent domain

  • for debugging, I happened to have the following logs that monitor my site. these work on cached DNS. Thus meaning that there can be connectivity to the profreehost with DNS ...ONLY through non realtime DNS queries. times are GMT+3. cant recall perfectly since in my timezone time now = 23-Nov-2018--18.27

    Event Date-Time Reason Duration Duration (in mins.)
    Up 23/11/2018 18:47 OK 0 hrs, 36 mins 36
    Started 23/11/2018 18:47 Started 0 hrs, 0 mins 0
    Paused 23/11/2018 18:47 Paused 0 hrs, 0 mins 0
    Up 23/11/2018 18:47 OK 0 hrs, 0 mins 0
    Started 23/11/2018 18:47 Started 0 hrs, 0 mins 0
    Paused 23/11/2018 18:47 Paused 0 hrs, 0 mins 0
    Up 23/11/2018 16:59 OK 1 hrs, 47 mins 108
    Down 23/11/2018 16:58 Connection Timeout 0 hrs, 0 mins 1
    Up 20/11/2018 19:47 OK 69 hrs, 10 mins 4151
    Down 20/11/2018 19:46 Connection Timeout 0 hrs, 0 mins 1
    Up 20/11/2018 04:43 OK 15 hrs, 3 mins 903
    Down 20/11/2018 04:36 Connection Timeout 0 hrs, 7 mins 7
    Up 19/11/2018 17:39 OK 10 hrs, 56 mins 657
    Down 19/11/2018 17:38 Connection Timeout 0 hrs, 0 mins 1
    Up 10/11/2018 04:03 OK 229 hrs, 35 mins 13775
    Down 10/11/2018 03:54 Connection Timeout 0 hrs, 9 mins 9
    Up 07/11/2018 20:39 OK 55 hrs, 15 mins 3315
    Started 07/11/2018 20:38 Started 0 hrs, 0 mins 1

  • CPANEL has DNS issue too....

    C:\Users\gabriel>nslookup cpanel.unaux.com 8.8.8.8
    Server: google-public-dns-a.google.com
    Address: 8.8.8.8

    *** google-public-dns-a.google.com can't find cpanel.unaux.com: Non-existent domain

    C:\Users\gabriel>nslookup cpanel.unaux.com 8.8.4.4
    Server: google-public-dns-b.google.com
    Address: 8.8.4.4

    *** google-public-dns-b.google.com can't find cpanel.unaux.com: Non-existent domain

    C:\Users\gabriel>nslookup cpanel.unaux.com 9.9.9.9
    Server: dns.quad9.net
    Address: 9.9.9.9

    *** dns.quad9.net can't find cpanel.unaux.com: Non-existent domain

    C:\Users\gabriel>nslookup cpanel.unaux.com 80.80.80.80
    Server: UnKnown
    Address: 80.80.80.80

    *** UnKnown can't find cpanel.unaux.com: Non-existent domain

  • edited November 23

    My website is down, too. I've searched an email with the eventual notification about eventual suspension, but nothing...

    I've notice it now, with pc and mobile-phone, on this domain: http://webtesting.unaux.com

    PS: when I try to connect with Filezilla, it says: "Impossible to connect to server"

  • Dear Admin,

    I cant able to login in Cpanel. its show error "cpanel.unaux.com’s server IP address could not be found."
    Please resloved this problem so that i could login in cpanel.

    regards

  • Dear Admin,

    I cant able to access Cpanel, Could u release my Domain www.marineworld.co.in.
    its will great .
    Thanks in advance

    regards

  • Webmail can't load and i can't acess cpanel page

  • Hi! From 3 days there is a problem with my 3 pages on the unaux.com server. It is no longer possible to access sites (both the front of the site and backend) due to DNS problems because the error message appears:

    (Net :: ERR_NAME_NOT_RESOLVED))

    I can not log in to CPanel nor via FTP to archive the copy of the page and send relevant tickets to the hosting administration with a more detailed explanation of the thread because the same error also appears.

    Please, could anyone help me deal with this problem and regain access to the websites? Thank you in advance and best regards

    P.A.D

  • i cant open cpanel of website

  • Unaux.com is definitely down. This is beginning to get a bit out of hand. How would I go about obtaining my SQL databases and files?

  • I'm unable to access cpanel of my website. It constantly showing error 'cpanel.unaux.com’s server IP address could not be found.'

    Please help to resolve the issue as soon as possible.

  • hey anyone plz tell me.
    why i am not able to login in cpanel.
    i have addding custom domain on by default unaux server.
    plz give any suggetion.

  • it link whats going wrong with this link.
    http://cpanel.unaux.com/login.php

  • I have this problem too , I can't access my website and cpanel anymore.
    This is my website: rafat24.unaux.com

  • @Rafat said:
    I have this problem too , I can't access my website and cpanel anymore.
    This is my website: rafat24.unaux.com

    Try contacting admin directly: [email protected]

  • It is being resolved. An update will be provided very soon.

  • edited November 25

    For now you can do the following:

    For FTP, change the domain to ftpupload.net.

    For cPanel, go to the Ezyro cPanel and login with your FTP username and password.

    If you have a unaux.com subdomain you'll just have to wait until unaux comes back online.

  • @Joqix said:
    I have two web sites and there are offline and i checked the proffile and say that there are active my sites have the domain site.unaux.com I checked http://unaux.com and is offline too.
    Anyone know whats happened with the websites.
    Sorry for my bad english.

    It is being resolved as we speak.

  • @Far said:
    I created new website.Yesterday everything was good.But now i cant enter to control panel and website.(And i was not banned.)What should i do?

    If you have your cPanel details, login from here

  • @notthatsmart said:
    For now you can do the following:

    For FTP, change the domain to ftpupload.net.

    For cPanel, go to the Ezyro cPanel and login with your FTP username and password.

    If you have a unaux.com subdomain you'll just have to wait until unaux comes back online.

    Thanks, I hope you don't mind that I changed your comment, it is just that the iFastNet cPanel is down.

  • edited November 25

    Has anyone with a sub.unaux.com account tried to log on at http://cpanel.ezyro.com/ to see if their files/database could be recovered?

  • @badbot I have confirmed that it works.
    You may recover your files from that website.

  • @Malsor said:

    @TheCrafters said:

    @Malsor said:
    My site is down!!!!

    More details are required for support.
    Please add some of the following information:
    When did this happen
    What is your domain.

    sbk.unaux.com
    Tested at 2pm today.

    Thank you for the details. The main domain (unaux.com) is down, and @admin is working to fix it. Thank you!

  • unaux.com is temporarily disabled in client area to prevent users from creating new accounts using this domain.

    ezyro.com is fully functional.

    The issue is expected to be resolved within next 24 hours.

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