Not able to receive emails

omneox
omneox
edited November -1 in Bug/Issue Reports

Hi,

I have registered an email in the format of admin@domainname.com in vistapanel. However, I am only able to send emails but not receive mails from others. I have updated the MXRecord but still the problem persists.

Please help meresolve the issue.

Thanks.

Comments

  • Admin
    Admin
    edited November -1

    Use the support system to contact. However, it is recommended to wait for some hours after setting the mx records.

  • kohinoorbarf
    kohinoorbarf
    edited August 2018

    I wait from last 2 days but don't receive any email at webmail inbox

  • ChrisPAR
    ChrisPAR
    edited August 2018

    @omneox said:
    Hi,

    I have registered an email in the format of admin@domainname.com in vistapanel. However, I am only able to send emails but not receive mails from others. I have updated the MXRecord but still the problem persists.

    Please help meresolve the issue.

    Thanks.

    @kohinoorbarf said:
    I wait from last 2 days but don't receive any email at webmail inbox

    Hi there, are you using CloudFlare from the panel integration?
    Because if so, it breaks the incoming emails.

Categories