Receiving the error “Unable to access phpMyAdmin”

Some people face issues while trying to access phpMyAdmin from control panel, This frequently occurs after the hosting account's password has been updated. You may receive an ERR_TOO_MANY_REDIRECTS error, which means "the page is not redirecting properly" or "redirected you too many times.

You can follow following methods to recover access to phpMyAdmin:

  1. For the control panel and phpMyAdmin, clear your browser's cache and cookies. You will be logged into phpMyAdmin with your old database credentials even if you change your account password. Because these database credentials have changed, phpMyAdmin is unable to connect to your database and crashes. To resolve this, clear your browser's cache and cookies for both the control panel domain and the phpMyAdmin domain.
  2. Even after clearing your cache and cookies, you may still be unable to use phpMyAdmin. If this happens, try accessing phpMyAdmin through your web browser's Private Browsing or Incognito mode. Using private browsing mode is a good approach to avoid your browser's caches. In most cases, this will grant you access to phpMyAdmin.
  3. If you change your password, it may not be handled correctly in the database server. You can reset the password by resetting the password for your hosting account in the client area. Kindly use an alternative password at first, although you can change it back to the old password later.

Allow at least 15 minutes for the changes to go through the system after updating the hosting account password. You may also wish to delete your cache and cookies during this time to ensure that you will actually utilize the new phpMyAdmin password..