I can't connect to my ftp

kazurengan
kazurengan
edited November -1 in Support Forums

Hello i'm trying to connect to my FTP but i'm getting this error.

Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server

I tried to change the FTP password but still having the same error.

Comments

  • Admin
    Admin
    edited November -1

    Can you please tell the username of cpanel on which you are experiencing the problem?

  • kazurengan
    kazurengan
    edited November -1

    ezyro_19067844

  • Admin
    Admin
    edited November -1

    FTP is working perfectly fine on that account.
    You need to make sure that you are taking care of the followings:

    • Use 'FTP' file protocol (not SFTP)
    • Double check your username, password and hostname from your account.
    • Use Port '22'

    Which client are you using?

  • kazurengan
    kazurengan
    edited November -1

    it worked now, just one more thing, why i keep getting this page when i already uploaded my files?

    Directory Listing

    Icon Name Last modified Size Description

  • Admin
    Admin
    edited November -1

    it worked now, just one more thing, why i keep getting this page when i already uploaded my files?

    Directory Listing

    Icon Name Last modified Size Description

    It's because you don't any files in your main directory. It is empty.

  • kazurengan
    kazurengan
    edited November -1

    now i can't connect to ftp again wth

  • Admin
    Admin
    edited November -1

    now i can't connect to ftp again wth

    FTP is still working fine on your account. I just checked. Your connection can also be a problematic factor.

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