Cannot login to webmail

I cannot login to my webmail.
I have created my email account.
The result say that "Cannot connect to storage server".
Please give me a solution.

Comments

  • Admin
    edited November -1

    I cannot login to my webmail.
    I have created my email account.
    The result say that "Cannot connect to storage server".
    Please give me a solution.

    It's me who posted this issue.
    Strangly becoming "Admin".
    Please check this too.

  • thinhakapete
    edited November -1

    I cannot login to my webmail.
    I have created my email account.
    The result say that "Cannot connect to storage server".
    Please give me a solution.

    It's me who posted this issue. Strangely becoming Admin.
    Real Admin please check this too.

  • Admin
    edited November -1

    Can you provide your username where you are having problem?

  • thinhakapete
    edited November -1

    Can you provide your username where you are having problem?

    thinhnguyen.pete@genevolu.com

  • Admin
    edited November -1

    Can you provide your username where you are having problem?

    thinhnguyen.pete@genevolu.com

    Sorry for the delay, there was some problem with your id on forum. Whenever you post it turns out as posted by Admin, so I didn't get notification.

    About webmail, it was a temporary storage issue. Webmail is working now. If you experience the problem again let me know.

  • thinhakapete
    edited November -1

    Can you provide your username where you are having problem?

    thinhnguyen.pete@genevolu.com

    Sorry for the delay, there was some problem with your id on forum. Whenever you post it turns out as posted by Admin, so I didn't get notification.

    About webmail, it was a temporary storage issue. Webmail is working now. If you experience the problem again let me know.

    I still cannot login to webmail. the same issue. Please help!

  • thinhakapete
    edited November -1

    Can you provide your username where you are having problem?

    thinhnguyen.pete@genevolu.com

    Sorry for the delay, there was some problem with your id on forum. Whenever you post it turns out as posted by Admin, so I didn't get notification.

    About webmail, it was a temporary storage issue. Webmail is working now. If you experience the problem again let me know.

    I still cannot login to webmail. the same issue. Please help!

    Now I can connect to webmail. Great! Thank you a lot! Great support.

  • thinhakapete
    edited November -1

    Can you provide your username where you are having problem?

    thinhnguyen.pete@genevolu.com

    Sorry for the delay, there was some problem with your id on forum. Whenever you post it turns out as posted by Admin, so I didn't get notification.

    About webmail, it was a temporary storage issue. Webmail is working now. If you experience the problem again let me know.

    I still cannot login to webmail. the same issue. Please help!

    Now I can connect to webmail. Great! Thank you a lot! Great support.

    But now I cannot send email to Gmail or Outlook, only can reply mail to Outlook.
    I read that our host is in the blacklist or something like that.
    I set up SPF record like google's instruction but no help.

    Can we do anything about this?

  • Admin
    edited November -1

    But now I cannot send email to Gmail or Outlook, only can reply mail to Outlook.
    I read that our host is in the blacklist or something like that.
    I set up SPF record like google's instruction but no help.

    Can we do anything about this?

    When something is free, there are so many people around who abuse the service by using it for illegal purposes. That's the reason of blacklisted IPs, however we are trying to figure this out.

    Fortunately, there are many alternatives which you can use for your emails. Read these:
    https://profreehost.com/forum/index.php?u=/topic/23/undelivered-mail-returned-to-sender/1#post-60
    https://profreehost.com/forum/index.php?u=/topic/23/undelivered-mail-returned-to-sender/1#post-65