Can't login to VistaPanel through ProFreeHost (Short Password VP)

AVMC
AVMC
edited November -1 in Bug/Issue Reports

Hello ProFreeHost!
I can't use VistaPanel for my Website, it shows "Your password is too short! please use a minimum of 6 characters and a maximum of 20.Back". Please help and fix this error! I manually also tried logging in to VistaPanel but still, Your Password is too Short!
Please fix!
ARUNNYA (AVMC)

Comments

  • Andrew
    Andrew
    edited November -1

    Hi!

    same problem

    page is down since yesterday, dec 29 , suspended, no mail notification
    i send a ticket this morning

    but now cpanel shows this message: Your password is too short! please use a minimum of 6 characters and a maximum of 20.

    foroandrew.ezyro.com

    i wait for help
    thanks

  • HTMLJSCSS
    HTMLJSCSS
    edited November -1

    This has also happened with me, it says

    :angry:Your password is too short! please use a minimum of 6 characters and a maximum of 20 :heartbreak:

    I thought this site allowed you to login! It happened before, why not now?

    Something's wrong with the panel, and suddenly I can't login to the main site althrough my password is correct.

  • Arsha
    Arsha
    edited November -1

    This has also happened with me.

  • bayhan
    bayhan
    edited November -1

    Even though my password exceeds 6 characters, I get this error. Please help me. I cannot login to the Control Panel and connect to my FTP account

    Screen Shot:

    VistaPanel:

    FTP:

  • AVMC
    AVMC
    edited November -1

    Yes! This is a BIG ISSUE!!!
    EVEN THE FTP DOESNT SEEM TO WORK ;(

  • AVMC
    AVMC
    edited November -1

    I will mail them too!!!

  • AVMC
    AVMC
    edited November -1

    @Andrew said:
    Hi!

    same problem

    page is down since yesterday, Dec 29, suspended, no mail notification
    I send a ticket this morning

    but now Cpanel shows this message: Your password is too short! please use a minimum of 6 characters and a maximum of 20.

    foroandrew.ezyro.com

    i wait for help
    thanks

    yes, they also either don't have a support mail or they have hidden it. I couldn't even reach them out directly, very disappointed right now..

  • Andrew
    Andrew
    edited November -1

    @AVMC said:

    @Andrew said:
    Hi!

    same problem

    page is down since yesterday, Dec 29, suspended, no mail notification
    I send a ticket this morning

    but now Cpanel shows this message: Your password is too short! please use a minimum of 6 characters and a maximum of 20.

    foroandrew.ezyro.com

    i wait for help
    thanks

    yes, they also either don't have a support mail or they have hidden it. I couldn't even reach them out directly, very disappointed right now..

    Hi

    there is a email in this topic

    https://profreehost.com/forum/discussion/625/important-what-to-do-if-your-account-is-suspended/p1

    contact@profreehost.com

    cpanel back, but my page not
    i send tracking ticket

  • HTMLJSCSS
    HTMLJSCSS
    edited November -1

    This is already solved. It's working for me.

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