Can't Enable Cloudflare

Sus19
Sus19
edited November -1 in Support Forums

Im using a custom domain but when i try to activate cloudflare, i get this error " CLOUDFLARE ERROR : No user_key. "

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  • Admin
    Admin
    edited November -1

    Im using a custom domain but when i try to activate cloudflare, i get this error " CLOUDFLARE ERROR : No user_key. "

    Hello,

    Send an email to support with your username/email address.

  • Sus19
    Sus19
    edited November -1

    Whats the email to support sorry?

  • Sus19
    Sus19
    edited November -1

    Im using a custom domain but when i try to activate cloudflare, i get this error " CLOUDFLARE ERROR : No user_key. "

    Hello,

    Send an email to support with your username/email address.

    Cant find it anywhere.

  • Sus19
    Sus19
    edited November -1

    Hello

    Did you get a user key from cloud flare? https://www.cloudflare.com/

    The support email address is on the support forum category front page. https://profreehost.com/forum/index.php?u=/category/support-forums

    It is contact at profreehost dot com. send your "username" or email address you signed up with.

    No i didnt, how would i get it? When i get it what should i do with it?

  • Sus19
    Sus19
    edited November -1

    Hello
    The cloud flare website has documentation that will help you get threw the install/activation process. It will also tell you where and how to use the key.

    Here is the link to cloud flare again!!

    https://www.cloudflare.com/

    Can you link me to this documentations please? i don't know what to look for :S

  • Sus19
    Sus19
    edited November -1

    yep

    https://support.cloudflare.com/hc/en-us

    i mean to the specific document, you just linked me to the support page, i dont know what im looking for.

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