Cant able to upload files via FTP (Filezilla Client) Permission Denied

Hi,

I'm unable to upload files im getting below error.(Masked IP address and other confidential items.)

Please help

Status: Directory listing of "/" successful
Status: Resolving address of ftp.unaux.com
Status: Connecting to 1.*7..*1:...
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Status: Logged in
Status: Starting upload of C:\Users*
\Desktop\index.html
Command: CWD /
Response: 550 Can't change directory to /: Permission denied
Command: MKD /
Response: 550 Can't create directory: Permission denied
Command: CWD /
Response: 550 Can't change directory to /: Permission denied
Command: SIZE /index.html
Response: 550 Can't check for file existence
Command: TYPE A
Response: 200 TYPE is now ASCII
Command: PASV
Response: 227 Entering Passive Mode (,27,,11,97,***)
Command: STOR /index.html
Response: 553 Can't open that file: Permission denied
Error: Critical file transfer error

my account is: unaux_23468339

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