FTP and File Manager Inaccessible

ADMIN_I7G9
ADMIN_I7G9
edited June 2019 in Bug/Issue Reports

It seems that this issue only happens with old accounts. Please confirm the issue. Thank you.

File Manager error log:

An error has occured

Unable to connect to FTP server 185.27.134.11 on port 21.

Are you sure this is the address of the FTP server? This is often different from that of the HTTP (web) server. Please contact your ISP helpdesk or system administrator for help.

Go back or Go to the login page

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The error occured in file /var/www/html/includes/filesystem.inc.php on line 56.

function ftp_openconnection (/var/www/html/modules/browse/browse.inc.php on line 232)
function net2ftp_module_printBody (/var/www/html/includes/main.inc.php on line 325)
function net2ftp (/var/www/html/index.php on line 87)
    argument 0: printBody

As for FTP, I stuck at logging in.

Comments

  • ADMIN_I7G9
    ADMIN_I7G9
    edited November -1

    New logs of the issue:

    An error has occured

Unable to login to FTP server 185.27.134.11 with username ***.

Are you sure your username and password are correct? Please contact your ISP helpdesk or system administrator for help.

Go back or Go to the login page

Hide technical details

The error occured in file /var/www/html/includes/filesystem.inc.php on line 64.

function ftp_openconnection (/var/www/html/modules/browse/browse.inc.php on line 232)
function net2ftp_module_printBody (/var/www/html/includes/main.inc.php on line 325)
function net2ftp (/var/www/html/index.php on line 87)
    argument 0: printBody

    FTP:

    Response:   421 Home directory not available - aborting
  • ADMIN_I7G9
    ADMIN_I7G9
    edited June 2019

    The website (sdgo unaux com) is up and fine but the account (unaux_23310703) cannot access the files.
    The status of ftp and File Manager are still the same.

  • ADMIN_I7G9
    ADMIN_I7G9
    edited November -1

    Hello, everything turns fine today. I can now access the ftp and file manager again. It seems to be an error occurred in some ftp servers suddenly. Thanks for the help.

  • ADMIN_I7G9
    ADMIN_I7G9
    edited November -1

    Ok. Thank you

  • Elouan
    Elouan
    edited November -1

    Hello,
    It still does not work for me.
    When I add a folder: "Directory NAME could not be created."

  • Elouan
    Elouan
    edited November -1

    @Elouan said:
    Hello,
    It still does not work for me.
    When I add a folder: "Directory NAME could not be created."

    My domain is FBEC.fr

  • Elouan
    Elouan
    edited November -1

    I use the client of Cpanel or Monsta.
    Yes I am inside htdocs.

  • Elouan
    Elouan
    edited November -1

    without action on my part, it works again.
    Thanks, Elouan
    |Sorry for my english, but i want to keep the myth of french who speaks english wrong :)

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