Website crashed

enienea
edited November -1 in Support Forums

Can anyone help me because my website crashed. I don't know what to do at this point since I'm pretty new.
PLEASE HELP

Comments

  • Admin
    edited November -1

    What's your domain name?

  • enienea
    edited June 2020

    It's metahotel.unaux.com . Please I really need your help. I created it recently like two days ago and don't know what to do.

  • Admin
    edited June 2020

    Your website is loading fine here.

    There are some broken links on your website like styling: http://gometahotel.com/wp-content/themes/astra/assets/css/minified/style.min.css

    And your admin panel is redirecting to: http://gometahotel.com/wp-login.php?redirect_to=http://metahotel.unaux.com/wp-admin/&reauth=1

    It seems that your website is using gometahotel.com as main domain, which you should replace to your current domain: metahotel.unaux.com

  • enienea
    edited November -1

    It seems that your website is using gometahotel.com as main domain, which you should replace to your current domain: metahotel.unaux.com

    I don't how i can do that..
    The other two links do not load, i get an error saying the IP adress cannot be reached, since on my knowledge I don't recall setting gometahotel.com as a domain, which looks like it doesn't even exist as a domain.
    I really need your help to solve this issue please!

  • Admin
    edited November -1

    What you can do is reinstall wordpress. If you are installing it on Profreehost's provided domains, make sure you install it as "http" and not "https" because SSL can be enabled only on Custom domains.

  • enienea
    edited November -1

    @Admin said:
    What you can do is reinstall wordpress.

    And how can I do that because I don't even know where to start..

  • Admin
    edited November -1

    If you installed it manually, there is guide on wordpress community on how to reinstall wordpress. If you installed it from softaculous, there should be an uninstall option.