Suspended - Nothing from Admin

One of my sites has been suspended and I tried muliple times to contact the website Admin (first contact attempt way May 5th, right as it was suspended). Shot a email to contact@profreehost.com multiple times (48 hours apart as per what https://profreehost.com/forum/discussion/625/important-what-to-do-if-your-account-is-suspended#latest says to do. Never got anything back to this day. I opened a ticket in the dashboard on the 18th and never heard back. Today checked the dashboard to see if it was corrected however it seems they just deleted the site 100% from there servers and it vanished from my dash.

Looking at all the posts it seems this is a very common issue also.

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