Account Suspended

unaux_28096139
unaux_28096139
edited November -1 in Support Forums

HI. My Account was suspended. I don't what is the reason. please reactivate my account.

Comments

  • rogman
    rogman
    edited November -1

    Same here - 2502595

  • Dearminder
    Dearminder
    edited November -1

    me too, no idea why

  • rogman
    rogman
    edited November -1

    I sent an email to contact@profreehost.com 2 days ago (15 Oct) but no response. Can someone please help?

  • murat24
    murat24
    edited November -1

    HI. My Account was suspended. I don't what is the reason. please reactivate my account.

    I sent an email to contact@profreehost.com yesterday (november 16) but got no response. Can someone please help?

    my account: unaux_30009606
    my page: modelcephe.com

    ''This account is suspended probably because of some prohibited activity.''

    I can not opening my page

  • unaux_30450849
    unaux_30450849
    edited November -1

    Hi All,

    It seems a lot of people have the same problem I encountered
    today. My site (emmeffe.unaux.com) has been suspended.

    As per instructions (https://profreehost.com/support/account-management/what-can-i-do-if-my-account-is-suspended)
    to get more information about suspension I should:

    1.Go to your client area.
    2.From the list, select Suspended Account.
    3.Select Submit Support Ticket from the drop-down menu.
    4.Click Submit Ticket after selecting your domain and entering your message.

    Point 1&2 done. The problem point 3. It is impossible to "Submit Support Ticket from the drop-down menu". The mentioned option does not exist.

    Any idea to get the site back to active?

    Thanks
    Mario

  • luka_lista
    luka_lista
    edited November -1

    Same problem here. Account suspended since one week, no reply to several support e-mails.

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