Cant access website

Everytime i try to access the control panel of my account it shows i have to login. So I type in my login details and it fails. I just want a copy of my website if you guys are able

Comments

  • Are you trying to login through the client area's "Control Panel" button?

    I type in my login details

    Which login details are you using? The login information for the control panel is located in the "FTP" section of the client area.

  • Provide the URL of your website.

  • edited October 2023

    sharkridergaming.unaux.com

    I cant access by control control panel and ftp

  • edited October 2023

    There is no account with this domain: sharkridergaming.unaux.com

  • edited October 2023

    so my account was deleted? could i send you the user name that it has?

  • When was the last time you visited your website?

  • I believe the last time I visited it was in may

  • Websites that are idle for more than a month are automatically deleted. What you are seeing might be just the residual information of your account. Hosting account is deleted because of being idle.

  • Mine are down two, I have two .unaux.com websites and are down too