Suspended domain error

frncesco
frncesco
edited November -1 in Support Forums

Hello,

after struggling with my .it domain, I decided to buy a .com domain from godaddy. I added the NS as suggested in the support section of the website, and everything works perfectly.

Now, since I need also the .it domain (can' transfer to a different registrat), I decided to point it to the .com domain. At the moment I'm setting the CNAME to the .com domain, but once I visit the .it domain, it returns "http://suspendeddomain.org/" instead of the actual website.

Is it normal? Is there any better solution to correctly point it?

Thanks

Comments

  • Admin
    Admin
    edited November -1

    Hello,

    after struggling with my .it domain, I decided to buy a .com domain from godaddy. I added the NS as suggested in the support section of the website, and everything works perfectly.

    Now, since I need also the .it domain (can' transfer to a different registrat), I decided to point it to the .com domain. At the moment I'm setting the CNAME to the .com domain, but once I visit the .it domain, it returns "http://suspendeddomain.org/" instead of the actual website.

    Is it normal? Is there any better solution to correctly point it?

    Thanks

    Well, it is not normal. Your .com domain is working fine but for .it you are probably using the A record with wrong IP address.

  • frncesco
    frncesco
    edited November -1

    I'm not pointing with the A record, but with CName.
    I also tried to use cloudflare by setting the NS, but the result is the same.

    Maybe it is because I didn't link my unaux.com domain with the .it one?

  • Admin
    Admin
    edited November -1

    I'm not pointing with the A record, but with CName.
    I also tried to use cloudflare by setting the NS, but the result is the same.

    Maybe it is because I didn't link my unaux.com domain with the .it one?

    You need to add domain to our system at least once for DNS application.

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