my account suspended

izac3d@gmail.com
izac3d@gmail.com
edited November -1 in Support Forums

I have a site that is 200MB size but it has 20k small files after I uploaded my files I got my account suspended please fix this issue.

Comments

  • Admin
    Admin
    edited November -1

    I have a site that is 200MB size but it has 20k small files after I uploaded my files I got my account suspended please fix this issue.

    You need to send the username of your account to support either through ticketing system in control panel or via direct email.

  • izac3d@gmail.com
    izac3d@gmail.com
    edited November -1

    I can not find a ticket support it say try our forum and thats it
    https://profreehost.com/support/

  • Admin
    Admin
    edited November -1

    I can not find a ticket support it say try our forum and thats it
    https://profreehost.com/support/

    Our team really needs to update ticketing system so that it works outside the control panel. In your profreehost client area go to "accounts" and then click on gear button in front of the account that is suspended. There you will see "create a new ticket" icon at bottom.

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