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    • FTP connection failure..

    edited November -1 in Support Forums

    I'm use filezilla program.
    I configured the host, user and password like exactly is on cpanel information but never the connection is established.
    I changed the port to 22 and nothing.
    I don't know what more to do.

    Comments

    • edited November -1

      What's your cpanel username?

    • edited November -1

      My cpanel username and FTP username is the same: ezyro_19072562.
      I changed the password too but no solved the problem.

    • edited November -1

      My cpanel username and FTP username is the same: ezyro_19072562.
      I changed the password too but no solved the problem.

      Can you check if you are able to connect with WinSCP?

    • edited November -1

      I tested with WinSCP and the same problem occurred:
      "Connection attempt failed with "ECONNREFUSED - Connection refused by server".

      I used:
      1- On "host name":
      name.ezyro.com(Main Domain) and ftp.ezyro.com too.
      2- On "Username":
      ezyro_19072562(FTP or cpanel username)
      3- On "Password":
      The cpanel password.

      I used the same informations to access online file manager and it worked.

      Where is my mistake?

    • edited November -1

      Hello robra,
      You can use port 21 for FTP connection rather than 22 for SFTP.
      It worked for me.
      Hope it will work for you also.

    • edited November -1

      Hello robra,
      You can use port 21 for FTP connection rather than 22 for SFTP.
      It worked for me.
      Hope it will work for you also.

      Yeah, port 21 works too and I didn't realize it was the default port set on my WinSCP until you mentioned it.

    • edited November -1

      Port 22 not worked too.
      The "host name" name.ezyro.com(Main Domain) and ftp.ezyro.com are wrong.
      The FTP connection by filezilla worked with ftp.name_own_domain_add.

    • edited November -1

      Port 22 not worked too.
      The "host name" name.ezyro.com(Main Domain) and ftp.ezyro.com are wrong.
      The FTP connection by filezilla worked with ftp.name_own_domain_add.

      Use port 21 it is working on filezilla as well as WinSCP with these settings:
      5817128f9a725.png

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