SSL

Jokopolo
Jokopolo
edited November -1 in Support Forums

Hi I've read similar problems like this on this forum, but it is still not solved. I copied the certificate from cloudflare and pasted it in the ssl option in cPanel. But it gives me a error 'The certificate uploaded is NOT for the domain name example.com'. How to fix this?

Comments

  • Admin
    Admin
    edited August 2017

    Hello,

    You can use SSL certificates only on Custom Domain accounts. Moreover, CA chain certificates are not supported.

  • Jokopolo
    Jokopolo
    edited August 2017

    @Admin said:
    Hello,

    You can use SSL certificates only on Custom Domain accounts. Moreover, CA chain certificates are not supported.

    Yes, I have a custom domain bought from godaddy. But SSL was not activated.

  • Admin
    Admin
    edited August 2017

    @badbod, Domains that are not free sub domains provided by us are custom domains. Yes, they are addon domains usually.

    @Jokopolo, Cloudflare needs to verify the domains by a CNAME record. It can take sometime for dns records to update after you enable cloudflare on your account.

    If you still get error, you can try enabling cloudflare manually.

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