Account suspended :/

buatta_net
buatta_net
edited September 2017 in Bug/Issue Reports

Is long time i have that account, today i just only changed some CSS and 1h ago i got account suspended... At least i would like to understand if i got some malware or my domain is under attack because actually i don't know what i did wrong...thanks

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  • TheCrafters
    TheCrafters
    edited November -1

    @buatta_net said:
    Is long time i have that account, today i just only changed some CSS and 1h ago i got account suspended... At least i would like to understand if i got some malware or my domain is under attack because actually i don't know what i did wrong...thanks

    Please contact ProFreeHost using their email (contact@profreehost.com) to resolve the issue.

  • buatta_net
    buatta_net
    edited November -1

    Thanks @TheCrafters , i found a way to open a ticket and i got the answer ... more 800k hits in 1 moths... My question is: why they don't send an email to inform us, instead to find a down website and not challange to dumb DB and files... Anyway, the support is good ...

  • Admin
    Admin
    edited November -1

    @buatta_net , I'll forward your feedback about more detailed emailing system.

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