Ddosed

Yes, my website cometproducts.ga was ddosed, it is now suspended. I couldn't find where to create a support ticket as I cannot access cPanel. May I get information as why I had illegal activity when someone else had ddosed my website?

Edit: I had Cloudflare, I couldn't active the one in cPanel but went to Cloudflare website and done it there.

Comments

  • TheCrafters
    edited November -1

    @XeonNetwork said:
    Yes, my website cometproducts.ga was ddosed, it is now suspended. I couldn't find where to create a support ticket as I cannot access cPanel. May I get information as why I had illegal activity when someone else had ddosed my website?

    Edit: I had Cloudflare, I couldn't active the one in cPanel but went to Cloudflare website and done it there.

    Submit support issues for suspensions on their email located here: https://profreehost.com/forum/discussion/625/website-suspensions-please-read-if-your-account-is-suspended

  • ChrisPAR
    edited November -1

    @XeonNetwork said:
    Yes, my website cometproducts.ga was ddosed, it is now suspended. I couldn't find where to create a support ticket as I cannot access cPanel. May I get information as why I had illegal activity when someone else had ddosed my website?

    Edit: I had Cloudflare, I couldn't active the one in cPanel but went to Cloudflare website and done it there.

    May I know why aren't you able to access your cPanel?

  • TheCrafters
    edited November -1

    @ChrisPAR said:

    @XeonNetwork said:
    Yes, my website cometproducts.ga was ddosed, it is now suspended. I couldn't find where to create a support ticket as I cannot access cPanel. May I get information as why I had illegal activity when someone else had ddosed my website?

    Edit: I had Cloudflare, I couldn't active the one in cPanel but went to Cloudflare website and done it there.

    May I know why aren't you able to access your cPanel?

    You can, you just need to know your username.
    if your username (or domain) has UNAUX in it the link is: cpanel.unaux.com
    if your username (or domain) has EZYRO in it the link is: cpanel.ezyro.com
    you just need to know your login information.

  • XeonNetwork
    edited November -1

    @ChrisPAR said:

    @XeonNetwork said:
    Yes, my website cometproducts.ga was ddosed, it is now suspended. I couldn't find where to create a support ticket as I cannot access cPanel. May I get information as why I had illegal activity when someone else had ddosed my website?

    Edit: I had Cloudflare, I couldn't active the one in cPanel but went to Cloudflare website and done it there.

    May I know why aren't you able to access your cPanel?

    Because they think I done illegal activity

  • ranakhas
    edited November -1

    @XeonNetwork said:

    @ChrisPAR said:

    @XeonNetwork said:
    Yes, my website cometproducts.ga was ddosed, it is now suspended. I couldn't find where to create a support ticket as I cannot access cPanel. May I get information as why I had illegal activity when someone else had ddosed my website?

    Edit: I had Cloudflare, I couldn't active the one in cPanel but went to Cloudflare website and done it there.

    May I know why aren't you able to access your cPanel?

    Because they think I done illegal activity

    Create support ticket in client area.

  • TheCrafters
    edited November -1

    @ranakhas said:

    @XeonNetwork said:

    @ChrisPAR said:

    @XeonNetwork said:
    Yes, my website cometproducts.ga was ddosed, it is now suspended. I couldn't find where to create a support ticket as I cannot access cPanel. May I get information as why I had illegal activity when someone else had ddosed my website?

    Edit: I had Cloudflare, I couldn't active the one in cPanel but went to Cloudflare website and done it there.

    May I know why aren't you able to access your cPanel?

    Because they think I done illegal activity

    Create support ticket in client area.

    Support tickets cannot be made in the client area. Please Contact contact@profreehost.com for more information.

    Side note: If you are using the site.pro web builder, that is what is causing issues at the moment, as I have received from a email a few days ago.

  • ranakhas
    edited November -1

    @TheCrafters said:

    @ranakhas said:

    @XeonNetwork said:

    @ChrisPAR said:

    @XeonNetwork said:
    Yes, my website cometproducts.ga was ddosed, it is now suspended. I couldn't find where to create a support ticket as I cannot access cPanel. May I get information as why I had illegal activity when someone else had ddosed my website?

    Edit: I had Cloudflare, I couldn't active the one in cPanel but went to Cloudflare website and done it there.

    May I know why aren't you able to access your cPanel?

    Because they think I done illegal activity

    Create support ticket in client area.

    Support tickets cannot be made in the client area. Please Contact contact@profreehost.com for more information.

    Side note: If you are using the site.pro web builder, that is what is causing issues at the moment, as I have received from a email a few days ago.

    Oops, Sorry I want to say vPanel or Clients Control Panel.

  • TheCrafters
    edited November -1

    @ranakhas said:

    @TheCrafters said:

    @ranakhas said:

    @XeonNetwork said:

    @ChrisPAR said:

    @XeonNetwork said:
    Yes, my website cometproducts.ga was ddosed, it is now suspended. I couldn't find where to create a support ticket as I cannot access cPanel. May I get information as why I had illegal activity when someone else had ddosed my website?

    Edit: I had Cloudflare, I couldn't active the one in cPanel but went to Cloudflare website and done it there.

    May I know why aren't you able to access your cPanel?

    Because they think I done illegal activity

    Create support ticket in client area.

    Support tickets cannot be made in the client area. Please Contact contact@profreehost.com for more information.

    Side note: If you are using the site.pro web builder, that is what is causing issues at the moment, as I have received from a email a few days ago.

    Oops, Sorry I want to say vPanel or Clients Control Panel.

    It is on the vPanel.
    But you can only access it through this: cpanel.unaux.com or cpanel.ezyro.com
    But even then, you have to remember your accounts username. If you do get in, it will look like this:
    But, Premium Accounts get priority!

  • ChrisPAR
    edited November -1

    @TheCrafters said:

    @ranakhas said:

    @TheCrafters said:

    @ranakhas said:

    @XeonNetwork said:

    @ChrisPAR said:

    @XeonNetwork said:
    Yes, my website cometproducts.ga was ddosed, it is now suspended. I couldn't find where to create a support ticket as I cannot access cPanel. May I get information as why I had illegal activity when someone else had ddosed my website?

    Edit: I had Cloudflare, I couldn't active the one in cPanel but went to Cloudflare website and done it there.

    May I know why aren't you able to access your cPanel?

    Because they think I done illegal activity

    Create support ticket in client area.

    Support tickets cannot be made in the client area. Please Contact contact@profreehost.com for more information.

    Side note: If you are using the site.pro web builder, that is what is causing issues at the moment, as I have received from a email a few days ago.

    Oops, Sorry I want to say vPanel or Clients Control Panel.

    It is on the vPanel.
    But you can only access it through this: cpanel.unaux.com or cpanel.ezyro.com
    But even then, you have to remember your accounts username. If you do get in, it will look like this:
    But, Premium Accounts get priority!

    Premium accounts get priority? Since when did ProFreeHost started having a premium service?
    I thought iFastnet was the premium service here...

  • TheCrafters
    edited November -1

    @ChrisPAR said:

    @TheCrafters said:

    @ranakhas said:

    @TheCrafters said:

    @ranakhas said:

    @XeonNetwork said:

    @ChrisPAR said:

    @XeonNetwork said:
    Yes, my website cometproducts.ga was ddosed, it is now suspended. I couldn't find where to create a support ticket as I cannot access cPanel. May I get information as why I had illegal activity when someone else had ddosed my website?

    Edit: I had Cloudflare, I couldn't active the one in cPanel but went to Cloudflare website and done it there.

    May I know why aren't you able to access your cPanel?

    Because they think I done illegal activity

    Create support ticket in client area.

    Support tickets cannot be made in the client area. Please Contact contact@profreehost.com for more information.

    Side note: If you are using the site.pro web builder, that is what is causing issues at the moment, as I have received from a email a few days ago.

    Oops, Sorry I want to say vPanel or Clients Control Panel.

    It is on the vPanel.
    But you can only access it through this: cpanel.unaux.com or cpanel.ezyro.com
    But even then, you have to remember your accounts username. If you do get in, it will look like this:
    But, Premium Accounts get priority!

    Premium accounts get priority? Since when did ProFreeHost started having a premium service?
    I thought iFastnet was the premium service here...

    It is. But, profreehost can tell what accounts are premium or not (Because the upgrade is in the control panel) and @Admin has said in the past that premium accounts have priority.