Files show up in File Manager but not on website [Resolved]

Morphious86
Morphious86
edited July 2018 in Support Forums

Hello,

(I hope I am posting this under the right category,.)
I have just made a new ProFreeHost account, but for some reason only some of the files I've uploaded in the File Manager can be accessed on the website, the rest giving a 404 error.
(For example: "/images/favicon.png" works, but "/images/logo.png" does not)
I have used this service in the past for my little projects and I've had no issues of the sort, so I am very confused as to what I'm supposed to do.

I hope somebody can help me solve this issue, thanks!

Comments

  • ChrisPAR
    ChrisPAR
    edited November -1

    @Morphious86 said:
    Hello,

    (I hope I am posting this under the right category,.)
    I have just made a new ProFreeHost account, but for some reason only some of the files I've uploaded in the File Manager can be accessed on the website, the rest giving a 404 error.
    (For example: "/images/favicon.png" works, but "/images/logo.png" does not)
    I have used this service in the past for my little projects and I've had no issues of the sort, so I am very confused as to what I'm supposed to do.

    I hope somebody can help me solve this issue, thanks!

    The problem, if you have cleared your browser's cache, is your ISP's.
    ISPs and routers create cached versions of sites and they serve it to you, without updating!
    Try to clear your ISP/router cache by pressing the "Reset" button on your router.
    Unfortunately mine is sucked so it cannt be pressed and I will have the issue forever.

  • Morphious86
    Morphious86
    edited November -1

    @ChrisPAR said:
    The problem, if you have cleared your browser's cache, is your ISP's.
    ISPs and routers create cached versions of sites and they serve it to you, without updating!
    Try to clear your ISP/router cache by pressing the "Reset" button on your router.
    Unfortunately mine is sucked so it cannt be pressed and I will have the issue forever.

    Oh! I deleted my browsing data and the files display just fine!
    I should've tried the website on another device, silly me.
    Thanks, good thing the issue is only on my end!

  • ChrisPAR
    ChrisPAR
    edited November -1

    @Morphious86 said:

    @ChrisPAR said:
    The problem, if you have cleared your browser's cache, is your ISP's.
    ISPs and routers create cached versions of sites and they serve it to you, without updating!
    Try to clear your ISP/router cache by pressing the "Reset" button on your router.
    Unfortunately mine is sucked so it cannt be pressed and I will have the issue forever.

    Oh! I deleted my browsing data and the files display just fine!
    I should've tried the website on another device, silly me.
    Thanks, good thing the issue is only on my end!

    You are welcome, I am glad your problem is resolved :)
    I hope mine gets too.

  • TheCrafters
    TheCrafters
    edited November -1

    @ChrisPAR said:

    @Morphious86 said:

    @ChrisPAR said:
    The problem, if you have cleared your browser's cache, is your ISP's.
    ISPs and routers create cached versions of sites and they serve it to you, without updating!
    Try to clear your ISP/router cache by pressing the "Reset" button on your router.
    Unfortunately mine is sucked so it cannt be pressed and I will have the issue forever.

    Oh! I deleted my browsing data and the files display just fine!
    I should've tried the website on another device, silly me.
    Thanks, good thing the issue is only on my end!

    You are welcome, I am glad your problem is resolved :)
    I hope mine gets too.

    Issue marked as resolved.

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