[Solved] Suspended account

I was uploading an email client via FTP called aurora corporate equivalent to raondcubemall and I received a suspension in my account

Is the suspension final or can I have the account back? if i can, please give-me intructions how i can do it.

Thank you!

(UPDATE)
i followed the post(https://profreehost.com/forum/discussion/625/website-suspensions-please-read) and i sended an email to [email protected]).

Thanks

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