Files uploaded via ftp not online

I uploaded some files over ftp to my account, but even well over 48 hours later, they are not accessible, opening my domain still redirects to the default 'account activated successfully' page.

http://ff5722.unaux.com/
http://ff5722.unaux.com/index.html
http://ff5722.unaux.com/tileserver/tileserver.php

Anyone know what's up with this?

Comments

  • edited September 11

    @ff5722 said:
    I uploaded some files over ftp to my account, but even well over 48 hours later, they are not accessible, opening my domain still redirects to the default 'account activated successfully' page.

    http://ff5722.unaux.com/
    http://ff5722.unaux.com/index.html
    http://ff5722.unaux.com/tileserver/tileserver.php

    Anyone know what's up with this?

    That's odd..

    Are you sure you uploaded the folders and files to the right domain and not another subdomain you had?

    Anyway, try to reupload them, and if that does not work, tell us your account username so that @Admin can check.

  • @ff5722

    If you have not got issue resolved. Log into your account here: https://profreehost.com/account/

    Manage: ff5722.unaux.com -> go into control panel -> file manager. use it to upload your index file. see if files have been uploaded by windows explorer.

    Then try windows explorer again. you have to find the trouble.

  • edited September 12

    @Admin
    Uploading new files or reuploading doesn't change anything. Please take a look at this issue. The associated username is unaux_22646654

  • @badbot said:
    @ff5722

    If you have not got issue resolved. Log into your account here: https://profreehost.com/account/

    Manage: ff5722.unaux.com -> go into control panel -> file manager. use it to upload your index file. see if files have been uploaded by windows explorer.

    Then try windows explorer again. you have to find the trouble.

    Still redirects me to 404 page.
    I also uploaded a copy of my own index file (just a simple html with one link), and curiously the index2 copy redirects to the account activated page again.

    http://ff5722.unaux.com/index2.html

  • @ff5722 said:

    @badbot said:
    @ff5722

    If you have not got issue resolved. Log into your account here: https://profreehost.com/account/

    Manage: ff5722.unaux.com -> go into control panel -> file manager. use it to upload your index file. see if files have been uploaded by windows explorer.

    Then try windows explorer again. you have to find the trouble.

    Still redirects me to 404 page.
    I also uploaded a copy of my own index file (just a simple html with one link), and curiously the index2 copy redirects to the account activated page again.

    http://ff5722.unaux.com/index2.html

    That is strange and odd.

    However, as I said before, only Admin can help you with this, so it is best to wait for him.

  • @ff5722

    index2 is the name of the account active page. your /htdocs is now empty.

    http://ff5722.unaux.com/ leads to an empty directory. Not strange you must have deleted the file files.

    Use the online file manager to upload files to that directory. http looks for index.html or htm first and before index.php.

    after you have a index or landing page uploaded and verified by forum member we can trouble shoot window explorer.

  • ChrisPAR fixed it for me, the folder 'ff5722.unaux.com' was created and 'htdocs' folder in there. Placing files there worked, so instead of placing them at root/htdocs, it had to be at ff5722.unaux.com/htdocs

  • @ff5722
    are you giving you password out? or did you figure this out yourself?

  • @badbot said:
    @ff5722
    are you giving you password out? or did you figure this out yourself?

    Trusted him to do it

  • @badbot said:
    @ff5722
    are you giving you password out? or did you figure this out yourself?

    @ff5722 changed temporarily his password for me to login and figure out the issue, and when it was ready he changed it back to his normal one (which I don't know BTW, and I don't need to).

    The issue is now resolved.

  • edited September 15

    Yes it is resolved, any thing that happens to @ff5722 web site is now by your hand. How many passwords have you got?

    I requested him to use the online filemanger to check the files and where they uploaded to.

    @Admin

  • edited September 15

    Personally, I have no password of users, I can assure you.

    In our case, @ff5722 's problem was not where he had uploaded the files, but a bug in the client area that allows you to register the exact same domain in two accounts.

    PFH system loaded the files of the second account, which had nothing, while @ff5722 was uploading his files to the first account.

    I now closed that second account but @Admin if possible please check this issue and make sure that it cannot happen again.

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