ProFreeHost mail ends to spam folder

edited September 12 in Bug/Issue Reports

Issue Description:

ProFreehost mails from forum end up in spam folder of users

Mail Service Used

Tutanota (tuta.io)
Gmail (gmail.com)

Possible Fix

Use a free or paid SMTP solution, or contact hosting provider about the issue (except if PFH forum is hosted on PFH, so nothing can happen about it which I am sure is not BTW)

Comments

  • BUMP

    @Admin can you look into this issue please?

  • Mark them "not spam" a few times or until they go in your inbox.

  • SMTP was not activated for some reason. I've activated it. Now emails shouldn't land in spam for most of the mailing services.

  • @Admin said:
    SMTP was not activated for some reason. I've activated it. Now emails shouldn't land in spam for most of the mailing services.

    After you activated SMTP, it seems to have broken RoundCube Mail. I cannot view/send/get anymore mail.

  • @TheCrafters said:
    After you activated SMTP, it seems to have broken RoundCube Mail. I cannot view/send/get anymore mail.

    This is not related to mail settings of the user accounts. It's just for Profreehost community forum.

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