ftp does not connect filezilla

I am filling in the data exactly as below and I am still in error. I have read that several users have the same problem. I have already configured it as an active or passive connection and so the problem continues. What else can be done? Need help!

FTP Hostname: ftp.unaux.com
FTP Username: unaux_22699747
FTP Password: **********
Port: 21

Comments

  • @WallCarlos said:
    I am filling in the data exactly as below and I am still in error. I have read that several users have the same problem. I have already configured it as an active or passive connection and so the problem continues. What else can be done? Need help!

    FTP Hostname: ftp.unaux.com
    FTP Username: unaux_22699747
    FTP Password: **********
    Port: 21

    Try using ftpupload.net and double-check your password, make sure it is the right one.

  • @WallCarlos

    Please post your domain so community can provide better assistance.

    Password: cpanel password not the PFH account password.

    Please check the fileziila protocol, encryption, and logon type.

    Protocol: FTP-File Transfer Protocol
    Encryption: Only use plain FTP (insecure)
    Logon Type: Normal

    Site Manger -> General Tab

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