[Solved] Unable to change password

rhahao

Dear all,

May ask how can I change the password for Control Panel?
I am trying to change it but it says an error occurred while changing your password.

And when I go to the Control Panel, it fails to login even after the correct password!
So I have to reset my password all the times to be able to enter to the Control Panel.

This my account ID: 241973.

Thank you!

ChrisPAR

@rhahao said:
Dear all,

May ask how can I change the password for Control Panel?
I am trying to change it but it says an error occurred while changing your password.

And when I go to the Control Panel, it fails to login even after the correct password!
So I have to reset my password all the times to be able to enter to the Control Panel.

This my account ID: 241973.

Thank you!

You should be able to change it through the Client Area, I got "Password of this account is changed successfully" message, so if it does not work please post a screenshot of what you see.

I assume the account is associated to this domain: http://rhahao.ezyro.com and your account is ezyro_23121414, right?

@Admin

rhahao

Dear @badbot

Sorry, it seems I included an invalid chars in my password.
After removing it, now it works!

Thanks for your support!