Can't access file manager , ftp and website

edited January 2019 in Bug/Issue Reports

I have very big problem in my ftp account and my server become offline
I can't connect into my files via ftp server , when I try to open file manager it return's this errors
Unable to connect to FTP server on port 21.

Are you sure this is the address of the FTP server? This is often different from that of the HTTP (web) server. Please contact your ISP helpdesk or system administrator for help.

technical details

The error occured in file /var/www/html/includes/ on line 56.

function ftp_openconnection (/var/www/html/modules/browse/ on line 232)
function net2ftp_module_printBody (/var/www/html/includes/ on line 325)
function net2ftp (/var/www/html/index.php on line 87)
    argument 0: printBody

Site become offline sitename :
Please help me and sorry for my English .


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