Not receiving e-mails.

edited March 19 in Support Forums

Hello all.
I'm having quite a bit of an issue here: even after setting the MX record, I am still unable to receive e-mails, however, I am able to send them.

I have also tried changing the MX record to mx.byetcluster.com, but to no avail. I am using CloudFlare, and I am also using a custom domain (donau-os.com).

Thank-you.

Comments

  • edited March 19

    @Disreality

    You used the cpanel to activate cloud flare. It will not work. Deactivat it, and sign up with cloud flare directly. The have a DNS manager that will allow you to add the mx records.

  • @badbot

    Okay, I disabled Cloud Flare and then I added my website manually through their website. I removed the MX record from my website and re-added it via Cloud Flare, but I am still not getting messages.

  • @Disreality

    Create an A record mx with the ip 185.27.132.238. Change the mx record to:

    0 mx.donau-os.com 185.27.132.238

    Wait for it to propagate.

    https://intodns.com/donau-os.com

    https://intodns.com/badtech.gq


    https://www.badtech.gq

  • Hello!
    It seems that I have received some older emails, although I am yet to receive some I sent today as a test.
    I did this in cloudflare:
    - Added an A record with name mx.donau-os.com and the value the IP you gave me
    - Added an MX record with donau donau-os.com and the value mx.donau-os.com.

    Also, I have noticed recently that my subdomains are not working.

  • @Disreality

    The A record should be the same as the mx record.

    dc-2305e432e454 -> 185.27.132.238

    what do you mean not working. Mail? Cloud flare can only do the TLD domain. But then you could try an a record. for sub.domain.com do

    sub -> what ever the IP is for donau-os.com, It may work.


    https://www.badtech.gq/

  • It seems that I've received some e-mails I sent earlier again.
    I changed the MX record to point to 185.27.132.238.
    I tried again, I think it actually just takes a bit of time before I get the e-mails, like a day or so. I'll keep you up to date.

    By subdomains I literally mean the subdomains. I had a subdomain for bugtracking, tracker.donau-os.com, and when I go to it now it simply fails (this site's IP address cannot be found). Tried making another subdomain, same issue.

  • I fixed the subdomain issue above by adding an A record in CloudFlare and guessing the last number of the IP lol

  • Nevermind, getting a 404 now.

  • I've got the mail working! Stupid me set the MX record name to donau-os.com instead of mx. Thank you so much :)

    However, I'm still having that issue with the subdomains.. :(

  • E-Mail stopped working again. Oh boy :(
    I have the following for mail in my DNS settings at the moment:

    TYPE NAME ADDRESS
    A mx 185.27.132.238
    MX mx 185.27.132.238

  • edited March 24

    @Disreality

    DNS
    A -> mx -> 185.27.132.238
    MX -> mx.donau-os.com

    Sub domain
    in cpanel find the main domain name it will be a sub. Something like dcwcpmw.unaux.com. I use https://www.yougetsignal.com/ to find the reverse ip domain check.

    dcwcpmw.unaux.com -> 185.27.134.216

    That should be the sub domain IP. I do not think it will have encryption by cloudflare. It may not even work.

  • Hello!
    Thanks for helping me :)
    I did that, but both of them seem to be having the same issue still :(

  • @Disreality for your subdomain problem, can you try making your subdomain point to the main domain displayed in cPanel via CNAME?

    Example of main domain:

  • edited March 25

    @ChrisPAR

    Sounds good. If you paste the main domain in browser it redirects you to suspended page. cpanel software redirects to an account.

    @Disreality
    If you add your subdomains to addon domains that may work. cpanel will know where to redirect too.

    same hosting account
    main domain: eeag.ezyro.com -> 185.27.134.229
    default domain: badtech.ezyro.com -> 185.27.134.229
    addon domain: badtech.gq -> 185.27.134.229

    Default domain is in addon domain. no way to get encryption!

    If you need encryption you must go www.badtech.gq/sub

    That is the way true cpanel software works. the sub domain "sub.badtech.gq would direct to a directory in badtech.gq named "sub". cname would make the url of directory look like https://sub.badtech.gq/ but in reality https://www.badtech.gq/sub


    https://profreehost.com/forum/discussion/639/read-me

  • @ChrisPAR @badbot
    That seems to have fixed the subdomain issue! It seems to load just fine now. Thank you so much!

    E-Mail also seems to be working fine, too. I left the fix as it was last night, and this morning it seems good.

    Thank-You so much! You're the best.

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