Not able to connect to FTP: 530 Login authentication failed

Hi. I created a brand new account under the ezyro.com domain and tried to log in to the FTP server for the first time. But it didn't work: I got error 530 "Login authentication failed". My username is the one provided in the client area (ezyro_XXXXXXXX) and my password is correct.

I changed my password and got the same result. I created another account under the unaux.com domain and still couldn't login. I have tried with three different FTP clients.

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  • @JoseFrancisco said:
    Hi. I created a brand new account under the ezyro.com domain and tried to log in to the FTP server for the first time. But it didn't work: I got error 530 "Login authentication failed". My username is the one provided in the client area (ezyro_XXXXXXXX) and my password is correct.

    I changed my password and got the same result. I created another account under the unaux.com domain and still couldn't login. I have tried with three different FTP clients.

    What FTP client are you using?
    The one I use is Filezilla, and it works just fine.

  • After creating new account, you need to login to control panel at-least once for FTP client to work properly.

  • edited September 2017
    server
    ftp://ftp.ezyro.com
    ftp://185.27.134.11
    
    User name = ezyro_XXXXXXXX
    
    password = plain
    
    no startlite. ssl, encrypted.
    
  • Thank your for your replies.

    @TheCrafters: My primary FTP client is the standard command-line ftp command. I also tried to connect to FTP with macOS finder and Firefox, to no avail.

    @Admin: I did. I even closed the session and reopened it again.

    @badbot: The IP and username I have been trying with are like those you point.

    I'm giving up. Thank you again for your support.

  • @JoseFrancisco said:
    Thank your for your replies.

    @TheCrafters: My primary FTP client is the standard command-line ftp command. I also tried to connect to FTP with macOS finder and Firefox, to no avail.

    @Admin: I did. I even closed the session and reopened it again.

    @badbot: The IP and username I have been trying with are like those you point.

    I'm giving up. Thank you again for your support.

    You know there is also the Online FTP you could try.

  • Password was the big issue with ftp client (filezilla). Had to set it to plain text. Using file manager now. (linux Dolphin). Connects right quick.

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