[Important] Website suspensions. Please read if your account is suspended.

Short Version:
If your account is suspended, you should get a email with details on how to unsuspend your account(s).
If you do not, get in contact with @Admin, the email is:

Any post asking to unsuspend your account will be ignored and closed, or you may get a reply back with a link back to this post. Some post that demand for us to take action will be deleted at the risk of you getting your account banned for 48 hours.

Long Version:
Hello,
Please read the following:

If your website is suspended for any reason, please check your email,

Automatic suspension emails are sent on suspension with the details which also includes the support email address for further information if required.

Side note: If your account is suspended because it has reached your daily hits, your account + website will be suspended for 24 hours, and after that it will restore. A hit is a request to a web server for a file. There may be many hits per page view since an HTML page can contain multiple files, such as images. It has to do with how many visitors you are getting. If your monthly hits has been reached (hidden to users) it will suspend your website + your account (account meaning your website account) for 30 days.

If you do have other questions, not related to forum suspension. Please do it on the forum. Do not post website suspension related forums on this forum, otherwise you will get the following message:

You cannot deal with suspended accounts on the forum Please contact admin @ [email protected]

Also be sure that emails related to this are not in your spam folder. Sometimes your Email will think this is a Spam Email. It is not.

And if you have any questions that you do not wish to share on the forums, contact the admin with the address provided above.

We do not handle suspended accounts of the forum for privacy reasons, so please stop posting here.

Thank you.

Comments

  • Another Note:

    It can take up to 24-48 Hours for Admin to respond. So please be patient and wait for a response. If they do not respond within 24-48 Hours, try contacting them again.

  • It seems there's another DDoS attack last night. I don't understand why they keep on attacking ProFreehost.

  • @Nimmimonie said:
    It seems there's another DDoS attack last night. I don't understand why they keep on attacking ProFreehost.

    @admin is working on it, so hopefully they stop soon. I have also noticed that the attackers don't end up getting the clients, they only hit profreehost.com.

  • @TheCrafters said:

    @Nimmimonie said:
    It seems there's another DDoS attack last night. I don't understand why they keep on attacking ProFreehost.

    @admin is working on it, so hopefully they stop soon. I have also noticed that the attackers don't end up getting the clients, they only hit profreehost.com.

    In the past attack, my pages had more visitors 300%

  • when a site gets hit by a DoS or DDoS, it is not by accident. someone or a group is doing it intentionally on the site.

  • Thread Re-opened.

  • hello all, where to pay for Profreehost Premium because of my account has been suspended (daily limits)? thank you!

  • edited June 27

    @vio1965 said:
    hello all, where to pay for Profreehost Premium because of my account has been suspended (daily limits)? thank you!

    You can do so by accessing cpanel, go to the "Upgrade Plans" or "Account Upgrades" section and purchase one of the two plans, Super or Ultimate Premium.
    Keep in mind that Super Premium still has bandwith and disk space limits, while Ultimate is almost unlimited and your website will perform better!

  • edited June 28

    @ChrisPAR said:

    @vio1965 said:
    hello all, where to pay for Profreehost Premium because of my account has been suspended (daily limits)? thank you!

    You can do so by accessing cpanel, go to the "Upgrade Plans" or "Account Upgrades" section and purchase one of the two plans, Super or Ultimate Premium.
    Keep in mind that Super Premium still has bandwith and disk space limits, while Ultimate is almost unlimited and your website will perform better!

    Technically they should all have unlimited disk space and bandwidth because the free accounts have that too, just the INODE limit should get boosted.

  • please my is suspeneded

  • @PyarSM said:
    please my is suspeneded

    Did you even read the article?

  • What does this mean "Account has been suspended because it reached the daily resource limits"? How can I keep track of daily resource limit?

  • @dalviparag78 said:
    What does this mean "Account has been suspended because it reached the daily resource limits"? How can I keep track of daily resource limit?

    Daily Hit Limit can be found on the cPanel. If your daily hit limit is hit, you have to wait 24 hours after the suspension to reactivate the account (which happens automatically)

  • This account is suspended probably because of some prohibited activity. Send us a support ticket to get more information.
    i did nothing so why this?

  • edited September 13

    @Thebrokas said:
    This account is suspended probably because of some prohibited activity. Send us a support ticket to get more information.
    i did nothing so why this?

    First the post, and now spamming multiple times?
    Do you even read the post?

    One more time and you will get banned. You got a reply, we cannot deal with this here, please stop repeating it multiple times.


    [email protected], ask there!

  • Thread Locked; Preventing spam.

  • Phew, thanks. I think we may need to modify your post a bit because it looks too long and maybe some users skip it vecause of that.

    I would suggest you make bold the quoted message, so that it stands out, but its your choice in the end :smile:

  • Topic re-opened. Created a shorter version all the way at the top of the post.
    Applied "sink" to prevent bumping.

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