Wordpress plugin instal and update error

tjkhalimane
tjkhalimane
edited November -1 in Support Forums

Hi, i cant upload or update my plugins on wordpress what could be the problem and how to fix it, and im straggling to remove html file, im not use to your control panel,

Comments

  • ChrisPAR
    ChrisPAR
    edited November -1

    @tjkhalimane said:
    Hi, i cant upload or update my plugins on wordpress what could be the problem and how to fix it, and im straggling to remove html file, im not use to your control panel,

    I answered on your previous thread about the HTML file. You can keep it if you want.

    Please follow this guide: https://profreehost.com/forum/discussion/639/read-me and post your domain so that we can help you.

    What is the error you get when you try to install a plugin? Could you post a screenshot?

  • humbletyrant
    humbletyrant
    edited November -1

    This sounds like a Wordpress configuration error rather than a issue with hosting. Have you tried re-installing WP? Did you install it manually, or via softaculous?

  • tjkhalimane
    tjkhalimane
    edited November -1

    This sounds like a Wordpress configuration error rather than a issue with hosting. Have you tried re-installing WP? Did you install it manually, or via softaculous?
    A: softaculous

    Post your domain so members can give you some help. Everyone is just guessing at it now.
    http://glunogroup.com/

  • tjkhalimane
    tjkhalimane
    edited November -1

    @badbot
    @humbletyrant

  • ChrisPAR
    ChrisPAR
    edited November -1

    Your website gives HTTP Error 500. You could try to debug the error by enabling Error Pages from cPanel or re-install WordPress.

  • tjkhalimane
    tjkhalimane
    edited November -1

    It is done, now im straggling to remove index page,@badbot @ChrisPAR

  • humbletyrant
    humbletyrant
    edited November -1

    Just delete "index2.html" from your htdocs directory. You can do this with the online file manager or via FTP.

    Try re-installing WP in the desired directory with Softaculous. If this doesn't work, try installing it manually with the installation files provided at http://wordpress.org.

  • Dobronamjernik
    Dobronamjernik
    edited November -1

    Some plugin may not match each other
    and then such a problem arises

  • tjkhalimane
    tjkhalimane
    edited November -1

    @humbletyrant @badbot @ChrisPAR thank you very much guys, i have realized the theme im using doesn't want buddy press yesterday i did reinstall that theme and after buddy press it started with its problem.

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